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Orders will be acknowledged via fax/e-mail within two days subsequent to receiving purchase order.

Artwork Changes

Any request for changes to artwork made prior to production of any dies carry a fee of $65(r). Changes after the production of any dies will require a new die charge and a fee of $150 (r) may apply.


Approved cancellations must be submitted in writing. An administrative fee may apply in addition to all costs incurred prior to submission of cancellation request. Rush orders and orders in the production state are not eligible for cancellation. Sunset Brass reserves the right to cancel orders with no activity after a period of 120- days.

Color Variance

Because of the nature of materials used and changes to manufactured products, beyond our control, we are unable to guarantee an exact match of products with-in and order or on repeat orders.

Less than Minimum

Some items are available in quantities less than stated minimum quantity. A $210(r) less than minimum charge applies in addition to an increased price point.


Due to the nature of casting up to five percent of over-run/under-run may be shipped and invoiced.

PMS Color Match

Service is available; a fee of $65 (r) may apply. PMS color must be specified on purchase order (please specify coated or uncoated).

Production Time

Production times very by product and is determined by quantity ordered. Production time begins one business day after we receive all order clarifications and Sunset Brass Products considers order is ready for production.


All artwork is filed for a period of 24 months. Set-up and art charges are waived for all re-orders, with exact specification of a pervious order, with-in 24 months.

Rush Order

Orders needed earlier than standard production time stated may require a rush charge. Rush orders cannot be canceled once a purchase order is submitted. A 25% surcharge may apply on rush orders.